(September 11)The Urban Risk Lab of the Massachusetts Institute of Technology (MIT) has launched Riskmap.us an open source platform designed to track flooding from Hurricane Irma in the southern Florida county of Broward.
|The project provided citizens and planners updates in real time. People could submit reports via Facebook, Twitter, or Telegram. A chatbot was used by the system that could message directly on any of the three social media sites. A chatbot, also known as a chatterbot or Artificial Conversation Entity, is a computer program that simulates a conversation by auditory or textual means. They are often used in customer service or to gather information. The MIT chatbot sends users a link to which they can upload their location and include the depth of water and a photo which is then uploaded and displayed on the map.|